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Streamlining Cannabis Retail with IMS

The cannabis industry’s meteoric rise presents retailers with a critical challenge: managing inventory efficiently to meet customer demands, both in-store and online.

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  • What You Really Want from a Digital Cannabis Menu

    If you’ve ever browsed a digital cannabis menu—whether from your couch or while standing in a dispensary—you know the difference between a smooth, helpful experience and one that leaves you frustrated and ready to shop somewhere else. As a cannabis customer, your expectations have grown, and rightfully so. You want speed, clarity, and confidence in…

  • Inclusive by Design: Creating Accessible Cannabis Menus for All Users

    As cannabis retail technology evolves, the push for inclusivity is more important than ever. Digital menus, while convenient and data-rich, can unintentionally alienate certain users—particularly those with visual impairments or neurodiverse conditions such as ADHD, dyslexia, or autism. For dispensaries aiming to provide equitable access to their product catalog, it’s crucial to design cannabis menus…

  • Cost vs. Value: Is an Automated Menu System Worth It for Small Dispensaries?

    In the rapidly evolving cannabis retail landscape, small dispensaries are constantly weighing investments that can improve efficiency, compliance, and customer experience. One decision that often sparks debate is whether implementing an automated menu system—a digital solution that syncs inventory with in-store, online, and third-party menus—is worth the cost. While enterprise-level dispensaries have already embraced these…

  • Mobile-First Menus: Designing for the On-the-Go Customer

    In the ever-evolving cannabis retail landscape, customers increasingly shop from the palm of their hands. With mobile devices becoming the primary point of contact between dispensaries and consumers, designing mobile-first menus is no longer a trend—it’s a necessity. A mobile-first approach ensures that cannabis retailers meet customers where they are: on-the-go, scrolling quickly, and making…

  • Top 5 Cannabis Menu Features That Keep Customers Coming Back

    In the fiercely competitive cannabis retail landscape, consumer retention isn’t just a nice-to-have—it’s essential for survival. While loyalty programs and customer service certainly play a role, one often-overlooked retention powerhouse is the cannabis menu itself. From digital kiosks to mobile-first displays, today’s menu is more than a price list; it’s a strategic marketing tool. As…

  • AI vs. Manual Curation: Who Should Control the Menu?

    In the ever-evolving world of cannabis retail, one debate is heating up behind dispensary counters: should artificial intelligence (AI) or human staff control the cannabis menu? As the industry embraces technology, dispensaries are finding themselves at a crossroads—choosing between data-driven automation and human expertise to curate the product lineup that customers see online and in…